SHIPPING AND DELIVERY POLICY

Thank you for shopping with Idol Cotton. We are committed to delivering your orders in a timely, safe, and efficient manner. Please read the details of our shipping policy below.

1. Shipping Coverage
We currently ship across all serviceable pin codes in India via our trusted courier partners. We do not offer international shipping at this moment.

2. Order Processing Time
All orders are processed within 1–2 business days (excluding Sundays and public holidays) after receiving your order confirmation email.

You will receive another notification once your order has been shipped, along with a tracking number.

3. Delivery Timeline
Metro Cities: 3–5 business days

Non-Metro Cities & Rural Areas: 5–8 business days

Please note: Delays may occur during festivals, natural calamities, or unforeseen logistics issues.

4. Shipping Charges
Free shipping on all prepaid orders above ₹999.

A nominal shipping fee of ₹49 may be applicable on orders below ₹999.

Shipping charges (if applicable) are shown at checkout before payment.

5. Tracking Your Order
You can track your order at any time by visiting our Track Your Order page. You’ll also receive SMS/email updates on your shipment status.

6. Delivery Attempts
If the delivery is unsuccessful on the first attempt, our delivery partner will make up to 2 more attempts. If still undelivered, the package will be returned to us.

For reshipment, additional shipping charges may apply.

7. Cash on Delivery (COD)
COD is available on select pin codes and for orders up to ₹4,999.

An additional COD charge of ₹50 applies.

Please ensure you are available to receive and pay for the order at the time of delivery.

8. Order Modifications
Orders once placed cannot be modified or canceled after dispatch. For any changes before shipping, please contact us immediately at:

📞 +91 97303 90463
📧 cottonidolstore@gmail.com

9. Damaged or Lost Packages
In the rare event that your order arrives damaged or is lost in transit:

We’ll coordinate with the courier and offer a replacement or refund as per our Return & Exchange Policy.

10. Contact Us
For any shipping-related questions, feel free to reach out:

📍 Idol Cotton, Plot No. 115, Vinkar Colony, Tandapeth, Nagpur, MH, 440018, India
📞 +91 97303 90463
📧 cottonidolstore@gmail.com

By placing an order with us, you agree to the terms stated above in our Shipping Policy. We appreciate your trust in Idol Cotton and look forward to serving you again.